FirstSTREET and WOW computers.
My mother purchased one of these. After nreading some reviews she then refused the package (ie it never left the UPS Drivers hands). The package got returned the address it was shipped from. FirstSTREET says that is not one of their addresses, even though they had it shpped from that address (Mount Dora, FL) They transfered me to WOW Computers and I was told it wasn't a WOW issue. WOW conferenced us back to FirstSTREET and he was unable to get anywhere with FirstSTREET. When we asked to speak to a supervisor we were told "she was not at her desk": However she did come back with a sugestion. She said she was told we needed to contact UPS to find out where it got delivered. We had already given her that information, we have the tracking number (btw: FirstSTREET is unable to retreive the tracking number from the order) and we informed FirstSTREET of the tracking information and the refusal and final delivery information.
Still no refund coming form FirstSTREET........stay away........from them......having to fill paperwork at teh cank to get our refund. Customer support and service at FirstSTREET appears to be only an illusion.