I bought my Garry Vacuum about 2 months ago (from TV) and so far I have been very happy using it. It is very lightweight so it is easy to move around without straining your back. I never had an Oreck so I can not tell if it is better. But I used to have an Infinity vacuum (similar shape as the Dyson) and the Garry do get into places I could not reach with the infinity, it have excellent suctions compared to my old infinity. The noise level is on the high side but not intolerable. What I like the best is how it goes from my hardwood floor to area rugs without any adjustment.
I've been looking at the Garry & I called but the person that answered didn't know how long they've been in business. I wonder how I would get the bags if they went out of business.
I understand it's somewhat loud but do you think it's worth the money?
I bought the product in March of 09. I already have had to have it replaced because the motor started making an exceptionally loud noise and it would not stand upright as well without falling by itself.
More importantly, the Customer Service leaves much to be desired. I get no responses from them when I send emails. You wait on the phone for 20+ minutes at a time. Their reps. will not give you appropriate information on higher ups to contact. You get disconnected. My time is valuable. But when it takes 5 calls and an hour of my time waiting, I get upset.
I don't expect free shipping if I was using the product for 1 yr.+ However, to have to pay another $76 for shipping and processing after 4 months of use is quite a ripoff. It cost me $11 to send it back. The replacement has the scuffed plastic look like it has been used and refurbished. BUT, WHAT REALLY $%$# ME OFF IS NO REPLY ON NUMEROUS EMAILS, NOT TO MENTION THAT THEIR WEBSITE DOESN'T FUNCTION. EX. "ASK BOB". WHAT A JOKE.
This vacuum is a piece of junk! It performed no better than my old $79 vacuum that came from Walmart. It clogged and lost suction constantly when cleaning up after my dog. On top of that, the bags filled much too quickly. And yes, they will ship new bags to you for free, however, shipping and handling will cost you more than buying the bags for other vacuums at Walmart or Sears. And since you can't buy the bags in any store, you're flat out of luck if you accidentally run out (or if the company goes out of business).
I ended up returning the Garry (out $80 in shipping fees) and buying a Dyson instead. Now THAT is a true vacuum cleaner. Never clogs, never loses suction, and never needs bags! The Dyson cost me $349 (the same model the Garry ad said would cost $700), compared to the Garry at $249 (including shipping), but that extra $100 will be made up quickly in not having to constantly pay ridiculous shipping and handling charges for new bags.
Do yourself a favor and skip the Garry. If you just need a run-of-the-mill vaccum, save yourself some money and buy a $79 vacuum at Walmart. If you need a heavy-duty vacuum, spring the extra $100 for a Dyson.
I have had my Garry for four months. Not a single problem with my vaccum. Its not all that noisy. Must be a lot of people with sensitive ears.. Try a broom !! True, you have to pay a lot for shipping with the bags. But from what I have seen, its more then worth it.
I was sucked into the infomercial even ordered extra bags and pads for the steam mop on the original order. Received the product today and found out that I was scammed in my opinion! The Garry has what seems like half the suction of my 1 1/2 year old Eureka Smart Vac that I purchased from Walmart for approx. $130.00. After deciding to return the vacuum and contacting Garry customer service I figured out how they get you. Now I am stuck with about a $100.00 bill for the shipping and handling they charged 29.95 shipping and handling for the steam mop, 39.95 for the shipping and handling for the vacuum and 10.00 for the additional bags (8) which have no value other than shipping and handling and however much it is going to cost me to ship this back to them, which I'm estimating to be no more than $20.00.
As far as the product goes, it is very simple designed, and would only be good for picking up cereal or large piles of dirt. It does not lift the material of my carpet and make it looked vacuumed the way my Eureka Smart Vac does!!
In my opinion it seems more like an electric broom. it is light weight because it is made of hallow metals and thin plastics and has a small high rpm motor which makes a loud noise I can clearly hear over my other vacuum almost twice as loud. As for the bags, the hyproallergenic bags appear to be quite thinner than the arm and hammer replacement bags that I use in my Eureka!!!
In my opinion the Garry should be compared to the shark stick vac or a similar product. BUYER BEWARE!!!!!
PS.. not to be totally negatitive it may work for you if you have a high shagg carpet that the fibers pull out of easily! (The Garry has a gental cleaning)