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Hello . . .
I lived / grew up within 4 miles of there, prior to getting a Mechanical Engineering degree & Registration / P.E. License in another state ... no possible way that a proper, legitimate engineering & manufacturing source could ever be so located, please believe me !
The prevailing weather / climate IS 100% opposed to any successful Heat Pump System, so, just where are these ever going to be installed?
The intricacies & complexities involved w/ designing & producing a totally-successful "heat pump" dual system IS way beyond the abilities of private, Mom & Pop outlets.
Even "IF" they are simply buying a legitimate Brand name, only to rebadge it, you will have a never-ending battle as to who's responsible !
Please do re-consider - - - stay within the top Trane, Rheem, Ruud, American Standard, Carrier, etc.!
everett
p.s. - - - Sounds as though they may well be engaging in some "Smoke & Mirrors" ... dual Heat Pump Systems must use ... air ... unless they are geothermal! NOT new-at-all.
Edited Oct-1 by Everett_Whitney
Edited Oct-1 by Everett_Whitney
Edited Oct-1 by Everett_Whitney
Edited Oct-1 by Everett_Whitney
Edited Oct-1 by Everett_Whitney
Edited Oct-1 by Everett_Whitney
Edited Oct-1 by Everett_Whitney
Edited Oct-1 by Everett_Whitney
Edited Oct-1 by Everett_Whitney
Edited Oct-1 by Everett_Whitney